Have Questions? We are Ready to Help
We are here to help you on your startup building journey. Please contact us via the following channels.
Office Address
Padang City, West Sumatra, Indonesia
Official Email
support@ganai.id
(Quick response within 24 hours)
Phone & WhatsApp
+62 812 XXXX XXXX (Monday - Friday, 09:00 - 17:00 WIB)
Business & Technopreneur Incubation Center
Center for research collaboration, startup incubation, and digital business model simulation to advance the local digital entrepreneurship ecosystem in Padang City.
Frequently Asked Questions (FAQ)
Get instant answers to some of your most frequently asked questions.
How can our institution, organization, or incubation program partner with GAN AI?
You can contact our partnership representatives directly by email at support@ganai.id. Kami akan menjadwalkan demo khusus dan membantu merancang program inkubasi yang sesuai untuk platform Anda.
Is AI Mentor mentoring paid for new users?
For users from our partner agencies, all access to the AI Mentor coaching module and business simulation Sandbox is free. We also provide a free trial plan for general users.
What business metrics are tested in the sandbox?
Our business simulation sandbox processes your tactical decisions using mathematical formulas that test Profit, Number of Customers, Operational Cost Efficiency (OPEX), Market Risk Index and Product Scalability.
How does the mentor or facilitator monitor participants' progress?
Mentors and facilitators are provided with a real-time analytical dashboard to monitor participants' work, view AI summaries for long conversation logs, and provide real-time written evaluation feedback.